Returns & Exchanges
Click here to start your return:
We accept returns for full refund of the item price within 14 days. Returns must be in original packaging (if applicable), unused, unwashed, and not "prepped". Due to the personal nature of cloth diapering, we cannot accept returns that have been used or have a odor. (Perfume, Air freshener, Cigarette smoke etc) It is the buyer's responsibility to pay return postage.
Items sent back to us that fall beyond our return/exchange policy will not be sent back unless you make arrangements for us to ship it back to you at your own expense.
Ship your return/exchange to:
PO Box 914
Catawba, NC 28609
Please make sure to include the original packing slip OR a note with your order number, email address, and reason for return. Lack of information may delay your refund!
*Returns will be refunded to the original payment form*
Exchanges: Need to exchange a item? No problem! Please notate in your return package what product that you would like to exchange for. The exchange will be processed upon receiving the return.
(Exchanged items should follow the guidelines for a return)