Shipping & Warranty Information
Shipping
Orders placed Sunday to Thursday will be dispatched the following day. Orders placed on Friday or Saturday will be dispatched the next work day.
Orders of up to 16oz ship via USPS First Class - Ground Advantage at a minimum cost of $4.75, while larger orders may be sent via USPS Priority Mail - Ground Advantage or UPS Ground, starting at $6.95.
Orders in the USA typically arrive four to six days after shipment, with a tracking number emailed to the address on the order.
HBH offers Navidium Shipping Insurance - Shipping Insurance provides protection for shipments that are lost, broken/damaged, or stolen. HBH strongly recommends this shipping insurance option.
For orders made close together, we may combine items to reduce delivery times at our discretion. Shipping costs, however, remain unaffected.
HBH is unable to provide support after packages are delivered to the shipping agency. In the event of missing packages marked as "delivered", we will assist in filing a claim as part of the resolution process.
We're buzzing with excitement to let you know we ship worldwide!
The checkout system automatically calculates your shipping charges, allowing you to order confidently from our website.
Customers are responsible for understanding and bearing the costs associated with importation, currency exchange, taxes, duties, and customs when ordering.
Additional shipping and handling fees, which vary from area to area and may be up to 80% of the total price of the order, may also be applicable. Be sure to check with your local authorities for exact fees.
Refusal of delivery will result in non-refundable shipping fees, custom fees, and return shipping expenses.
Manufacturer Defects & Warranty
Happy BeeHinds offers a 30-day warranty from the day of receipt for product defects such as PUL delaminating, stitching, seams, elastics, snaps, hook & loop closures, and fabric. For any manufacturing defects, customers can obtain a free replacement diaper or store credit.
Our warranty excludes any leaks, odor issues, repelling, staining, fading, elastic issues after three months of purchase, delamination beyond six months of purchase, fit problems, and overly-worn conditions.
Order cancellation: HBH reserves the right to cancel any order due to out-of-stock merchandise, pricing inconsistencies, shipping fee discrepancies, etc.
Out of stock: In the event that an item is out of stock, HBH will refund the customer or substitute it for an identical pattern, if one is available.
Local Pick Up: All packages are shipped; we do not offer local pick-up.